Explain where to post questions, feedback, bugs

CONTRIBUTING.md

@@ -4,6 +4,19 @@ Welcome! We're glad you're interested in contributing to the Write Freely projec
 
 To start, we'd suggest checking out [our Phabricator board](https://phabricator.write.as/tag/write_freely/) to see where the project is at and where it's going. You can also [join the WriteFreely forums](https://discuss.write.as/c/writefreely) to start talking about what you'd like to do or see.
 
+## Asking Questions
+
+The best place to get answers to your questions is on [our forums](https://discuss.write.as/c/writefreely). You can quickly log in using your GitHub account and ask the community about anything. We're also there to answer your questions and discuss potential changes or features.
+
+## Submitting Bugs
+
+Please use the [GitHub issue tracker](https://github.com/writeas/writefreely/issues/new) to report any bugs you encounter. We're very responsive there and try to keep open issues to a minimum, so you can help by:
+
+* **Only reporting bugs in the issue tracker**
+* Providing as much information as possible to replicate the issue, including server logs around the incident
+* Including the `[app]` section of your configuration, if related
+* Breaking issues into smaller pieces if they're larger or have many parts
+
 ## Contributing code
 
 We gladly welcome development help, regardless of coding experience. We can also use help [translating the app](https://poeditor.com/join/project/TIZ6HFRFdE) and documenting it!